Business-Driven Expertise
MKN designs parking management solutions that exactly fit your business plan, your strategic goals, your infrastructure and technology, and your customer care requirements. We will work closely and carefully with you to design entrance, exit, rate, and staffing structures that ensure the absolute safety and security, while helping you achieve the best and highest use of your facilities at all times. Our unique parking management solutions feature:
- Efficient Operating Plans-management fee or per-man-per-hour pricing; staffing plans that ensure maximize customer care at minimized cost.
- Customized Training- rigorous staff training based on your specific care, service, and facility protocols.
- Customer Care Incentives- staff earn cash rewards for meeting your requirements.
- Accountable On-Site Management- highly skilled managers who are trained, empowered, and rewarded to be immediately responsive and accountable to your needs.
- Valet-Assist and Stack-Parking Expertise- safe, efficient, courteous attendants provide expert valet and stack-parking services; maximizes garage capacity and enhances customer service during peak demand.
- Emergency and Supplemental Staffing Resources- with over 600 employees DC, MD, and VA, MKN can easily, quickly, efficiently mitigate even sudden or unforeseen contingencies
- Revenue Control Expertise- deep experience designing, implementing, running, and maintaining all advanced parking control technologies; a strong relationship with all leading vendors; available, client-dedicated accounting staff.
- Meaningful Reporting- reports that give you instant, real-time insight into staff and financial performance.
- Rigorous Auditing- frequent third-party unannounced and covert audits of all staff and operations.
- Maintenance Expertise-clean, well-lit, well-staffed, safe, secure facilities; experience with all weather (ice and snow) mitigation procedures.
- Security Expertise- All MKN staff are highly trained in advanced security procedures and garage security awareness; we work closely with our clients’ security teams and protocols; expertise in surveillance and security technology.
As your business partner, MKN will help you maximize the revenue potential for your parking facilities. We’ll help you identify new revenue opportunities, such as off-peak usage, valet partnering, transient parking, and shared-space options, and strike mutually beneficial partnerships designed to realize these opportunities and build valuable relationships.